Privacy Policy for Tanger Cars

1. Who We Are

Welcome to Tanger Cars. Our website address is: https://tangercars.com. We are committed to protecting your privacy and ensuring that your personal data is handled safely and responsibly. If you have any questions or concerns about this privacy policy, please contact us at:

2. What Personal Data We Collect and Why We Collect It

Personal Data Collection: Tanger Cars collects various types of personal data from users and site visitors, including:

  • Contact Information: Name, email address, and phone number.
  • Transaction Information: Details of your car rental reservations.
  • Technical Data: Information about cookies, IP addresses, browser types, and access times.

Purpose of Data Collection: We collect this data to:

  • Facilitate car rental reservations.
  • Improve customer service and respond to inquiries.
  • Enhance user experience on our website.
  • Comply with legal obligations and prevent fraud.

Comments: When visitors leave comments on our site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

Media: If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract location data from images on the website.

Contact Forms: When you submit a contact form on our site, we collect your name, email, and message content to respond to your inquiries. This data is retained for a period necessary to address your request and for customer service purposes but is not used for marketing without your explicit consent.

Cookies: Our website uses cookies to enhance user experience. If you leave a comment, you may opt-in to save your name, email address, and website in cookies for convenience. These cookies last for one year. Additionally, we use cookies for analytics and user preferences.

Analytics: We use third-party analytics tools to collect anonymous data about website usage. This helps us understand user behavior and improve our services. Users can opt out of analytics tracking through their browser settings.

3. Who We Share Your Data With

We share your data with trusted third-party service providers, including:

  • Payment Processors: To handle transactions securely.
  • Cloud Services: For data storage and processing.
  • Analytics Providers: To help us analyze website traffic and improve user experience.

These third parties are required to maintain the confidentiality of your data and use it only for the services they provide to Tanger Cars.

4. How Long We Retain Your Data

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy. For example:

  • Contact form submissions: Retained for 6 months.
  • Analytics records: Retained for 1 year.
  • Transaction data: Retained for 7 years for tax and legal purposes.

5. What Rights You Have Over Your Data

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Correct any inaccurate or incomplete data.
  • Erasure: Request the deletion of your personal data under certain conditions.
  • Restriction: Limit how we process your data.
  • Data Portability: Receive your data in a structured, commonly used format.
  • Objection: Object to the processing of your personal data.

To exercise any of these rights, please contact us at contact@tangercars.com.

6. Where Your Data Is Sent

Your data may be transferred to and processed by third-party providers outside the European Union. We ensure that these providers adhere to European data protection standards through appropriate safeguards.

7. Contact Information

For privacy-specific concerns, you can contact us at:

8. Additional Information

How We Protect Your Data: We implement security measures such as encryption and two-factor authentication to protect your data from unauthorized access.

Data Breach Procedures: In the event of a data breach, we will notify affected users and relevant authorities in accordance with legal requirements.

Third Parties We Receive Data From: Tanger Cars may receive data about users from third-party sources, such as advertising networks, to enhance our services and marketing efforts.

Automated Decision-Making: We do not engage in automated decision-making or profiling based on user data.

Industry Regulatory Disclosure Requirements: Tanger Cars complies with all relevant data protection regulations and industry standards.